Shanghai Gourmet 家家乐

Contacts

Price level:
Moderately

Address:
1291 Parkside Drive, Walnut Creek, CA 94596
Get directions

Website:
shanghaigourmet.us

Phone number:
+1 925-256-6869

Categories:
Establishment   Food  

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Reviews about Shanghai Gourmet 家家乐

• Qing Cai

  Sep, 20 2018
  ★ ☆ ☆ ☆ ☆
  Horrible service and will never set my feet into this restaurant again. I have been to this restaurant for three times. The first time I went there, the lady seemed quite nice towards other customers, asking them how they feel about the food, but the moment she passed our table, her smile was frozen and she awkwardly looked away. I told my husband that might because other customers were neighbors or frequent visitors. The second time we went there, we ordered three dishes and they were kind of too much for us two, so we had to pack two of them, one of which was super spicy. The waitress brought me one box and told me that I could pack them together in one box. Later I asked for another smaller box and she complained why I did not put them together. She finally got us another tiny box and left us with a bitter face. We were out of mind when we went there again the other day. We waited to be seated and the waiting area had a fridge. The boss/waitress came and she did not welcome us, in stead, with a face of you-still-owe-me-one-hundred-bucks, she said"Excuse me" because as we waited in line, we blocked the door of the fridge. She put some food into the fridge and after that she stood there as if she had not seen us standing there for at least 10 minutes while there were plenty of seats available. We walked out of the restaurant right away. You were treated as nuisance at this restaurant. They are really good at making you feel that you are bothering them when you have your meal there. So we decide not to bother them again in the future. This is the worst restaurant ever!
• Christian Baptiste

  Mar, 04 2018
  ★ ★ ☆ ☆ ☆
  Hit and miss. Mostly miss. Some dishes are good but most are not. The service is not so great They often bring out the wrong dish, or forget items . Some of the staff seem like they are bitterly doing their job and to top it off they are very pricey.
  
  Lu Lu's in Concord is a much better choice for Chinese food in the East Bay.

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